EXCALIBUR TECHNOLOGY SIMPLE SERVICE AGREEMENTS
Continuous IT support at a low monthly rate!
When is the last time you verified that your backup system was actually writing data to your tapes? How often do you apply critical security patches to your servers? Has your firewall log ever been checked for hacker attacks? Let’s face it – you are too busy running your business to be worried about network maintenance, patches, employee computer problems and the latest hacker exploits. You need a professional IT administrator, but do not need the extra expense that comes with them.
This is why you need an Excalibur Technology Simple Service Agreement. This service will have a professional and certified network technician at your place of business on a regular schedule to handle all of these critical issues for you. Daily, weekly, semi-monthly, and monthly packages are available. You will see the same technician each time so they learn the inner workings of your company and become a virtual member of your staff. Each visit, your technician will examine your critical network systems, apply the latest security enhancements to your system, setup any new equipment you may have purchased and handle any punch-list items you may have waiting for them.
This is by far our most popular package because you will be receiving help from a top-level certified network engineer at our lowest rate available! This is also a welcome benefit for your staff because they will always know when the IT person will be back at your office. Suddenly, IT does not seem so daunting! In keeping with our whole IT support philosophy, we will never lock you into a long term commitment. Our service agreements run month to month. If you ever feel that you are not receiving exceptional service and value, you may cancel at any time.
To find out how to save over $188,000.00 on your IT support over the next five years, check out this PDF for additional information.
This program provides support for PC’s, Servers, Networks, Printers, Software, Accessories, Network Connectivity, Windows Operating Systems, Desktop Applications, Virus & Spyware removal, Routers, Firewalls, VPN Configuration, Internet Connections, Wireless Networks, Training, and more!
We will also create a complete set of Network Documentation and Visio Diagrams for your organization that will help your company receive fast IT support and speed up resolution times! You will finally know exactly how your network is configured and have a blueprint to refer to in the future. You will also have access to your complete account history, all documentation, and see all communications with your assigned engineer in real time. Our level of support is amazing and cannot be matched!